Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with EIRWEN JEWELRY. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

All orders are processed within 2 business days after payment confirmation.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During peak seasons, promotions, or holidays, processing times may be slightly extended.

Shipping Rates

United States

  • Standard Shipping: $7 USD

  • Free Shipping on orders over $69 USD

  • Estimated Delivery: 6–12 business days

United Kingdom

  • Standard Shipping: $7 USD (approximately £5 GBP)

  • Free Shipping on orders over $69 USD

  • Estimated Delivery: 6–10 business days

Canada

  • Standard Shipping: $7 USD (approximately CAD $9)

  • Free Shipping on orders over $69 USD

  • Estimated Delivery: 5–7 business days

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information.

Please allow 24–72 hours for tracking updates to appear after shipment.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the product price or shipping fee.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

EIRWEN JEWELRY is not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping details provided by the customer.

Delivery Delays

While we strive to meet estimated delivery times, delays may occur due to customs inspections, carrier issues, weather conditions, holidays, or other circumstances beyond our control.

Delivery dates are estimates and cannot be guaranteed.

Lost or Damaged Packages

If your package is lost, damaged, or arrives with missing items, please contact us within 7 days of delivery or the expected delivery date.

We will work with the shipping carrier to investigate and help resolve the issue.

Contact Us

If you have any questions regarding shipping, please contact us:

EIRWEN JEWELRY

Email: customer@eirwenjewelry.com

Website: eirwenjewelry.com