EIRWEN Jewelry Gift Card
THE PERFECT GIFT
Let them choose what they love.Frequently Asked Questions
How long will it take to receive my order?
Orders are usually processed within 2 business days. Delivery times vary depending on your destination.
View delivery times by country →How much does shipping cost?
Shipping costs and free shipping thresholds vary depending on your country and the currency shown at checkout.
View shipping rates by country →Are your pieces suitable for sensitive skin?
Many of our pieces are designed with comfort and everyday wearability in mind, including stainless steel, gold-plated materials, pearls, cubic zirconia, and natural shell details.
Everyone’s skin sensitivity is different. If irritation occurs, please remove the jewelry and discontinue wear.
Will my jewelry tarnish or lose its shine?
With proper care, your Eirwen Jewelry pieces can stay beautiful for longer. Exposure to moisture, sweat, perfume, lotion, chemicals, and friction may affect the finish over time.
We recommend wiping your jewelry gently after each wear and storing it separately in a dry place.
Do you accept returns and exchanges?
Yes. We accept returns and exchanges within 30 days of delivery.
Returned items must be unused, unworn, in their original condition, and returned with the original packaging.
Please contact customer@eirwenjewelry.com before sending an item back.
Do you offer a warranty?
Yes. Every piece is covered by our 100-day warranty from the delivery date against eligible manufacturing defects or damage on arrival.
To request warranty support, email customer@eirwenjewelry.com with your order number, a short description of the issue, and clear photos of the item.